Disclaimers

PART 1 - LEGAL DISCLAIMER

1. Who We Are

My-Viet, Inc., was founded in early 2010 in the Dallas-Fort Worth area. We now serve Houston and communities across the United States, with offices in Texas (Garland, Irving, Houston) and Saigon, Vietnam. We have supported families, students, and professionals for almost two decades, growing into a trusted network spanning the U.S., Europe, and partner regions worldwide.

My-Viet, Inc. is a professional legal document preparation and coordination company. We also represent more than 250 U.S. partner schools and provide structured guidance through immigration and study processes, from program selection and visa preparation to housing coordination and arrival support.

2. We Are Not a Law Firm

My-Viet Inc. is not a law firm. We are not attorneys. We do not provide legal advice or legal representation of any kind. If you need legal advice, you must hire a licensed immigration attorney.

3. No Attorney-Client Relationship

No attorney-client relationship exists or will be formed between you and My-Viet Inc. through use of this website, email, phone, in-person consultation, purchase of services, or any other interaction.

Nothing you share with us is protected by attorney-client privilege. We do not function as a lawyer referral service and receive no compensation for attorney suggestions.

4. Not a “Notario Publico”

In Latin America, a notario publico is a licensed attorney. In the United States, a notary public is NOT an attorney and cannot give legal advice. My-Viet Inc. does not claim or hold this authority.

5. Texas Law Compliance

My-Viet Inc. operates as an immigration assistance service provider under Texas Occupations Code, Chapter 304. Texas law requires us to tell you:

  • We are not licensed attorneys in Texas or any other state.
  • We cannot give legal advice or charge fees for legal advice.
  • We can only help with form completion, translation, and general process information.
  • We do not guarantee immigration outcomes.
  • We cannot claim special access to government officials.

 

Texas Required Notice (English):

I AM NOT AN ATTORNEY LICENSED TO PRACTICE LAW IN TEXAS AND MAY NOT GIVE LEGAL ADVICE OR ACCEPT FEES FOR LEGAL ADVICE.

Aviso Requerido (Espanol):

NO SOY ABOGADO LICENCIADO PARA PRACTICAR LEYES EN TEXAS Y NO PUEDO DAR CONSEJOS LEGALES NI ACEPTAR HONORARIOS POR TALES CONSEJOS.

Thong Bao Bat Buoc (Tieng Viet):

TOI KHONG PHAI LA LUAT SU TAI TEXAS VA KHONG THE DUA RA LOI KHUYEN PHAP LY HOAC NHAN PHI CHO LOI KHUYEN PHAP LY.

6. No Guarantees on Immigration Outcomes

We make absolutely NO guarantees about: visa or petition approval, processing times, interview outcomes, waiver approvals, entry or re-entry to the United States, or any specific immigration decision.

All immigration decisions are made solely by USCIS, the U.S. Department of State, U.S. Customs and Border Protection, and immigration courts. Even a perfectly prepared application can be denied.

You are solely responsible for providing accurate information, determining your eligibility, and understanding the legal consequences of your immigration choices.

If your case involves criminal history, prior denials, fraud concerns, or deportation risk, you MUST consult a licensed immigration attorney before proceeding.

7. Assumption of Risk

By using My-Viet Inc.’s services, you acknowledge that:

  • You assume all risks associated with submitting applications to government agencies.
  • Immigration law is complex, constantly changing, and highly fact-specific.
  • General information cannot substitute for legal advice tailored to your circumstances.
  • We are not liable for government denials, delays, errors in information you provided, or changes in immigration law after service was provided.

8. Limitation of Liability

A. We Are Not Liable For:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of income, business opportunities, or goodwill
  • Emotional distress or deportation consequences
  • Denial of immigration benefits by any government a
  • Background check delays or medical exam failures.

 

B. Maximum We Owe You:

The lesser of: (a) the amount you actually paid us for the specific service, or (b) $500 USD.

C. Time Limit to File a Claim:

All claims must be filed within one (1) year of the date the issue arose. After that, all claims are permanently barred.

D. Governing Law:

All disputes shall be resolved in the state or federal courts of Dallas County, Texas, under Texas law.

9. Website Content

All content on our website is for general informational purposes only. We make reasonable efforts to keep information accurate, but immigration law changes frequently. Reliance on any website information is at your own risk.

10. General Provisions

Severability: If any part of this disclaimer is found unenforceable, the remaining provisions stay in full effect.

Modifications: We may update this disclaimer at any time. Changes are effective immediately when posted. Continued use of our services means you accept updated terms.

Language: This agreement is in English. Translations are for convenience only. The English version controls any dispute.

PART 2 — TERMS & CONDITIONS OF SERVICE

1. Agreement to Terms

By using this website, contacting us, or hiring My-Viet Inc., you agree to these Terms and Conditions. If you do not agree, please do not use our services.

2. Our Services

My-Viet Inc. provides the following administrative support services:

A. Immigration Document Preparation

B. F-1 Student Visa & School Placement

C. Consulate Services and Vietnam Travel Visas

D. VIP Delegation & Concierge Services

3. Who Can Use Our Services

You may use our services if you are at least 18 years old, legally capable of entering a binding agreement, and not prohibited by law from receiving immigration assistance in the United States.

By using our services, you confirm that all information you provide is accurate, complete, and truthful. Providing false information may result in immediate termination of services without refund and may have serious immigration and legal consequences.

4. Payment Terms

Deposit

A deposit is required before we begin any service. The deposit amount is agreed upon in writing before work starts and is applied toward your total service fee.

Balance

The remaining balance is due upon completion of the agreed service or at a milestone agreed upon in writing. We will notify you when your balance is due.

Accepted Payment Methods

  • Check payable to My-Viet Inc.
  • Bank transfer / Zelle

Itemized Receipts

We provide an itemized receipt for every payment. Texas law requires this and we comply fully.

5. Refund Policy

We handle all refund requests on a case-by-case basis. There is no automatic right to a refund once work has begun. Each situation is reviewed individually and fairly.

Factors We Consider:

  • How much work has already been completed on your case
  • Whether government fees have already been paid on your behalf
  • The reason for your cancellation request
  • Whether inaccurate information you provided caused additional work

Never Refundable:

  • Government filing fees paid to USCIS, embassies, or any agency (non-refundable by law)
  • Third-party costs already incurred: translation, courier, notary fees
  • Services already fully completed and delivered

To request a refund, contact us in writing at myvietinc@myvietinc.com. We will respond within 5 business days.

6. Your Responsibilities

By using our services, you agree to:

  • Provide accurate, complete, and truthful information at all times
  • Respond promptly to our requests for documents or clarification
  • Notify us immediately if your personal information or immigration status changes
  • Review all documents we prepare before they are submitted
  • Understand that you are responsible for the accuracy of your final submission

Delays caused by your failure to provide information on time are not our responsibility. Timelines quoted at the start of your case assume timely cooperation.

7. No Guarantees on Outcomes

We cannot and do not guarantee any immigration result. All decisions are made solely by USCIS, the U.S. Department of State, U.S. Customs and Border Protection, immigration courts, and other government agencies.

Even a perfectly prepared application can be denied due to changes in law, officer discretion, background check results, or your individual eligibility. We will always give you honest, realistic guidance. We will never promise an approval.

8. Termination of Services

Either party may end the service relationship at any time by written notice. If you cancel, your refund eligibility is determined under Section 5.

We reserve the right to immediately terminate services without refund if you: provide false or fraudulent information, fail to cooperate after repeated requests, or ask us to do anything that violates U.S. law or Texas regulations.

9. Governing Law & Disputes

These Terms are governed by the laws of the State of Texas. Any dispute arising from these Terms or our services shall be resolved in the state or federal courts of Dallas County, Texas.

Before filing any legal claim, we ask that you contact us first at myvietinc@myvietinc.com to resolve the issue directly. Most concerns can be resolved with a simple conversation.

10. Changes to These Terms

We may update these Terms at any time. Changes are effective immediately when posted to our website. Continued use of our services after a change means you accept the updated Terms.

PART 3 — PRIVACY POLICY

1. Information We Collect

Information You Give Us:

  • Full name, date of birth, nationality
  • Contact information: address, phone, email
  • Immigration documents: passport, visa, I-94, prior approvals or denials
  • Financial information needed for applications (not payment card data)
  • Family information relevant to your petition
  • Education records for student visa services

Information We Collect Automatically (Website):

  • IP address and browser type
  • Pages you visit and time spent on each page
  • Referring website (how you found us)
  • Device type (desktop, phone, tablet)

 

We do not collect payment card numbers directly. Payments made by card are processed by secure third-party payment providers.

2. How We Use Your Information

  • To prepare and submit your immigration documents
  • To coordinate with USCIS, embassies, consulates, and courts on your behalf
  • To communicate with you about your case, appointments, and updates
  • To comply with Texas law and federal immigration regulations
  • To improve our services and website experience
  • To provide receipts, invoices, and service records

 

We use your information only for the purposes listed above. We do not use your information for marketing without your consent.

 Who We Share Your Information With

We do not sell, rent, or trade your personal information. We share it only when necessary:

3. We May Share With:

  • USCIS, U.S. Department of State, embassies, and consulates — to process your application
  • U.S. Customs and Border Protection — as required by immigration process
  • Licensed immigration attorneys — only if you request a legal referral
  • Translation services — for document translation required for your case
  • Courts or regulators — only if required by law or court order

4. How Long We Keep Your Information

We retain your case files and personal information for a minimum of 5 years after your case is closed. This allows us to support you if you need follow-up services or if any government inquiry arises.

You may request deletion of your information at any time. However, we may be required by law to retain certain records for a minimum period.

5. How We Protect Your Information

We take your data security seriously. We use:

  • Encrypted file storage for digital documents
  • Secure email practices for transmitting sensitive information
  • Limited staff access to personal information on a need-to-know basis
  • Physical security for paper records stored in our offices

 

However, no internet system is 100% secure. We cannot guarantee absolute protection against unauthorized access, hacking, or data breaches beyond our control. Our liability for any data breach is limited to the amounts stated in Part 1, Section 8.

If you believe your data has been compromised, contact us immediately at myvietinc@myvietinc.com.

6. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you
  • Correct inaccurate information in your records
  • Request deletion of your information (subject to legal retention requirements)
  • Withdraw consent for non-essential use of your data at any time
  • File a complaint with applicable data protection authorities

 

To exercise any of these rights, contact us at myvietinc@myvietinc.com. We will respond within 10 business days.

7. Cookies & Website Tracking

Our website uses basic cookies to improve your browsing experience, remember your preferences, and understand how visitors use our site. We do not use cookies to track you across other websites or share your browsing data with advertisers.

You can control cookie settings in your browser. Disabling cookies may affect some website functionality.

We do not participate in any advertising tracking or behavioral marketing programs.

8. Children’s Privacy

Our services are intended for adults 18 years of age or older. We do not knowingly collect personal information from anyone under 18 without verified parental or guardian consent. If you believe a minor has submitted information to us without consent, please contact us immediately.

9. Third-Party Links

Our website may contain links to USCIS, the U.S. Department of State, partner schools, and other external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before submitting information.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or applicable law. The current version is always posted on this page with the effective date shown at the top. We encourage you to review this page periodically.